Refund policy

At our organization, we are committed to providing a seamless and transparent experience for our customers. If, during a televisit consultation, you are determined to be not qualified for semaglutide or any related service, we will issue a full refund to you.

Please take note of the following conditions for refunds:

1. Refunds will only be granted if, following the televisit consultation, it is determined that you do not meet the criteria for receiving semaglutide or other GLP-1 medications.

2. Requests for refunds must be submitted within a reasonable period after the televisit consultation where eligibility is determined.

3. Refunds will typically be reimbursed through the original payment method used for the transaction.

4. Our organization reserves the right to request further information to verify eligibility before processing a refund.

5. Once eligibility for a refund is confirmed, we will endeavor to process the refund promptly.

Should you have any inquiries or require clarification regarding our refund policy, please do not hesitate to reach out to our customer support team.

 

Thank you for considering our services.